EXPERIENCE

Accenture Solutions Private Limited

Application Development Analyst

• Played a key role in developing and supporting Salesforce projects by leveraging CRM and CPQ expertise to streamline sales processes.
• Utilized Visual Studio Code and Git for version control, ensuring the reliability of code changes.
• Implemented Field Service Lightning (FSL) to optimize service operations, resulting in improved efficiency and customer satisfaction.
• Developed custom functionalities using Apex code, meeting specific project requirements.
• Designed and enforced validation rules, process builders, and workflow rules to maintain data integrity and automate business processes.
• Created and managed complex flows to enhance user experience and system functionality.
• Demonstrated a deep understanding of standard Salesforce ob jects, tailoring solutions to meet project objectives effectively.
• Actively engaged in continuous learning, expanding knowledge to include ServiceNow.